![]() ![]() If you need more granular tools for diagnosing network communication, consider DIG, WireShark, NMap, Snort, WinPCAP and other similar utilities.Sometimes it can be as simple as clearing the client’s cache. I’ve seen issues where users assigned incorrect static settings, as well as administrators making incorrect settings to DHCP scopes and scope options. Verify the TCP/IP configuration settings to eliminate obstacles to name resolution. ![]() Check the client’s Windows System and Application Event Logs.In particular, the “ClientLocation.log” and “LocationServices.log” files Check the client CCM logs (%WINDIR%\system32\ccm\logs, or %WINDIR%\SysWOW64\ccm\logs).Verify name resolution (DNS, WINS): ping, nslookup, tracert, etc.Verify client Site Code was not manually entered incorrectly.If the client installation was performed with a script or a configured command-line parameter set, verify that the parameters being passed to the client are correct. If it appears to be some sort of pattern, start with the big picture and work your way down. If the problem appears sporadically, rather than among batches of computers, start with the device and work your way up. There are a million methods for diagnosing assignment problems, simply because of the range of potential underlying causes. Improper client version per Site assignment.Missing or incorrectly configured Site Boundaries.The “System Management” container permissions do not allow Site Servers to post updates.The “System Management” container was not created properly in AD.Client is not part of the same AD Forest as the Site Server, or Client is no longer trusted by the same AD Forest as the Site Server.Active Directory Schema was not extended (and no alternate for SLP was configured).Faulty or unavailable Server Locator Point.Incorrect client installation parameters (manual or automatic assignment).The Client Agent applet has an incorrect Site Code assignment value.The Client Agent applet (Control Panel) has no Site Code assignment value.Clients show up under the wrong Site in the management console.Clients do not appear in the management console or on inventory reports. ![]()
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